News, trends, and insights about the professional services industry.
Explore key trends and findings within the 2025 Professional Services Maturity™ Benchmark report—and how professional services organizations can leverage them for current and future success.
We’re delighted to share how our professional and business services customers are planning with agility, finding efficiencies in finance, and improving the employee experience. Read on to learn this year’s category winners for the Workday Industry Innovation Awards.
To mark the close of Workday’s acquisition of Evisort, an AI-native document intelligence platform, we spoke with its founder and CEO about the impetus and vision behind his company.
In the process of digital transformation at Bill Gosling Outsourcing, Joe Fanutti went from the company’s CFO to its chief integration officer—while embracing technology that provided better insights, helped improve efficiency, and enabled future growth.
Workday’s Chris Bledsoe and PwC’s Chris Cameron discuss the transformative potential of generative AI at Workday DevCon, highlighting its impact on gaming, application development, and ethical considerations. In this Workday DevTalk episode, they explore how AI-driven innovations are reshaping business processes and enhancing user experiences.
Professional services automation enables firms to organize projects, manage employees, and surface valuable insights more effectively. We talked with RSM US, a top U.S. accounting firm, to learn how it accelerated its digital transformation with Workday Professional Services Automation.
How can professional services firms prepare for whatever comes next? To learn more, we talked with Kyle Wilkinson, strategic industry advisor for professional services at Workday, in this installment of our Industrious podcast series.
With competition surging and demand soaring for skilled talent, top firms will leverage technology to enable agility and retool strategies. Here’s how professional services leaders can take on challenges and opportunities in 2024 and beyond.
Disruption is here to stay—9 out of 10 organizations have experienced a disruption other than the pandemic in recent years. In a new report, industry experts from PwC and Workday partnered to explain what this means for the future of the professional services industry.
To get the best out of resource management, firms need to reimagine how they use technology and empower their teams. Shalu Manan, global talent supply chain leader at Genpact, a professional services firm, shares her approach.
At a Workday Rising session in 2023, we explored why quoting for services is so difficult for firms today, and how Workday Professional Services Automation (PSA) can help revolutionize this space by driving more efficient and accurate sales cycles, more reliable delivery, and better margins.
New ways of working have sparked professional services firms to rethink their approach to resource management and explore how technology, including AI and automation, can help. This episode offers a deep-dive into resource management with Richard Cassidy, chief commercial officer of Dayshape.
We’re delighted to share how our professional services customers are planning with agility, finding efficiencies in finance, and improving the employee experience. Read on to learn this year’s category winners for the Workday Industry Innovation Awards.
A former quantum physicist shares insights into his journey to become a developer, his experiences with the Workday community, and his hopes for the future of application development.
How can artificial intelligence (AI) and machine learning (ML) help professional services companies move quickly and operate more efficiently? Learn how you can cut through the noise to learn practical applications and opportunities for AI and ML—many of which are available today.
We look at trends, major findings, and how professional services organizations can benefit now and in the future.
To keep up with the breakneck pace of work and deliver detailed insights to clients, professional services firms will need to bust data silos and automate time-consuming tasks. Here’s how the industry’s leaders can prepare for the future.
Many professional services firms steer clients through digital transformation journeys, yet rely on disconnected and manual processes to manage their own businesses. Digitizing these areas can help firms be more competitive.
Firms that optimize their resource management achieve a range of performance advantages—including customer satisfaction, employee retention, revenue, and profitability—according to a recent survey of almost 1,000 professional and business services executives.
Cloud technology can make systems faster, more nimble, and more responsive. If done right, it’s a golden opportunity for a digital transformation that delivers a bolder, more successful future.
For professional services firms facing a tight talent market and far-ranging industry pressures, the usual ways of pairing people and projects require a rethink. We talk with Workday’s Patrice Cappello and Justin Joseph to learn more about how intelligent resource management can help.
Neil Johnston, global CFO at Cushman & Wakefield, shares insights into the global real estate firm’s digital transformation and the benefits clients and employees have experienced because of it.
Only 38% of professional services leaders say their organization is digitally well equipped to ensure business continuity in times of crisis. We talk with Workday’s Patrice Cappello and Justin Joseph to learn what this new research means and how organizations can accelerate their digital transformation to adapt to any change.
Technology helped the professional services industry weather the uncertainty of the past couple of years. Hear Jon Milkovich, director, Workday Financials, at ERPA, talk about the benefits of automation, a better employee experience, and thoughtful change management.
What should professional services firms do when rapid expansion leads to growing pains? We talked with Heather Long, CFO of CapTech, to learn how she helped her organization solve increasingly complex growth challenges.
More than half of professional services firms can’t forecast project revenue beyond six months. Workday’s Mark David and Justin Joseph share insights into how organizations can get revenue forecasting right, even when business is anything but usual.
There’s been a recent surge in mergers and acquisitions (M&A) in professional services. What’s behind this boom in deals? And most importantly, what’s the key for M&A success? Michael Hemingway of Alight Solutions and industry expert Mark Turner share insights about how companies can efficiently integrate M&As.
In this episode of the Workday Podcast, Elizabeth Schauman, head of finance at Academic Work was joined by Karin Hagman, regional vice president, Nordics at Workday to discuss finance agility and looking to the future of the function beyond the pandemic.
At our Conversations for a Changing World digital event, senior executives from IBM and Alight Solutions discussed how their organizations have collaborated with Workday to enable agility during the pandemic, and their plans for the future.
At Workday’s Conversations for a Changing World, Accenture’s Penelope Prett discussed what it will take to keep the hybrid workforce engaged.
Discover how a professional services automation (PSA) platform can help services organizations better forecast revenue.
The CIO at Webber Wentzel, a prominent full-service law firm based in South Africa, talked to us about how the firm leveraged technology to navigate these unprecedented times, and its roadmap for the future.
As businesses across Europe take the first tentative steps toward normality following the worst of the COVID-19 pandemic, attention is now turning to how to prepare for the future. Finance leaders from Workday customer companies discuss resilience, digital transformation, and some of the lessons learned.
Jon Leins, finance and accounting director at global investment bank and advisory firm Stout, explains why his team decided to replace more than 10 legacy systems with Workday in one big-bang deployment—and how its new enterprise management cloud is delivering game-changing efficiencies.
More than one-third of professional services firms now expect that 75% or more of their revenue will come from digital within the next three years. Industry experts from PwC and Workday recently partnered to explain what this means for the industry’s future.
A provider of local, long distance, and international moving services since 1914, Coleman Worldwide Moving is furthering its financial transformation with data reporting and analytics that drive strategic decision making. Alex Chance from Coleman recently shared insights on creating a holistic picture of the company’s financial performance.
CSA Group set out to digitize its financials and reporting processes and unlock new levels of productivity. Hitesh Laxman, director, financial process improvement at CSA Group, and Lynn Hurley, senior vice president, finance consulting, Collaborative Solutions, share learnings from the professional services company’s digital transformation journey.
At our recent digital event, finance executives and industry analysts discussed how the pandemic has impacted the pace of digital change in the professional services industry.
Professional services firms have made significant progress in their digital efforts, but there’s still work to do. In our latest executive survey, key findings reveal where the industry needs to go.
The Workday Partner Industry Innovation Awards honor industry-specific solutions from our services partners built on top of Workday Prism Analytics and Workday Adaptive Planning.
Many professional services firms are looking for top talent with new skill sets to meet their clients’ changing needs and help them prepare for future disruption. Jeanne Urich, managing director at Service Performance Insight, reflects on 2020 and shares where firms currently rank in the talent maturity model benchmark.
